Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
1. Data controller
This privacy policy applies to the website www.wax-candy.uk, owned by DIZER LTD
Email: contact@wax-candy.com
2. Data collected
We collect certain personal information when you:
- Place an order
- Create a customer account
- Fill out a form or contact our customer service
- Subscribe to our newsletter
- Use our site (browsing data and cookies)
Data collected may include: first name, last name, email address, postal address, telephone number, payment information, IP address, etc.
3. Purpose of collection
Personal data is used for:
- Process orders and deliveries
- Manage customer service
- Send information or promotions (if you have given your consent)
- Improve our site and your user experience
- Comply with our legal obligations
4. Sharing of data
Your data may only be shared with trusted providers necessary for the operation of our store, including:
- Payment providers (e.g. Stripe…)
- Carriers for delivery
- Email marketing tools (if applicable)
Your data is never sold to third parties.
5. Accommodation
Our website is hosted by o2switch, SIRET: 510 909 807 00032
RCS Clermont-Ferrand. O2switch complies with the GDPR and guarantees the security of your data.
More information: www.o2switch.fr
6. Retention period
Your data is kept only for the time necessary for its purpose or in compliance with legal obligations (invoicing, accounting, etc.).
7. Security
Wax Candy is committed to protecting your personal data with technical and organizational security measures (encryption, secure access, etc.).
8. Your rights
In accordance with the GDPR, you have the following rights:
- Right of access to your data
- Right of rectification
- Right to object or delete
- Right to portability
To exercise your rights, contact us at contact@wax-candy.com . You will receive a response within 30 days.
9. Cookies
This website uses cookies to improve your browsing experience, measure audience, and offer you personalized content. You can manage your preferences from the consent banner displayed during your first visit.
10. Modifications
Wax Candy reserves the right to modify this privacy policy at any time. Changes will be posted on this page with an updated date.
11. Contact
For any questions regarding the protection of your data:
Email : contact@wax-candy.com
